Announcements & user guides
Android phone users in Hong Kong & Macau can download AIA Connect from Google Play. Mainland China users can scan the QR code, follow the instruction to download and install AIA Connect.
Login AIA Connect
To link / unlink AIA Connect accounts into AIA Connect, e.g. Individual policy account, MPF / ORSO / Macau Pension member account, Group insurance member account, AIA Vitality member account.
eDocument
AIA Connect functions
Comprehensive user guide for functions like network doctor search and claim submission online.
eClaim Submission Video
AIA Vitality
- About Us
- Careers
- Distribution Partners
- Environmental, Social and Governance
Products For Individuals
Products For Corporations
- MPF products & services
- Group Insurance
- ORSO
Help & Support
- About Us
- Careers
- Distribution Partners
- Environmental, Social and Governance
Products For Individuals
Products For Corporations
- MPF products & services
- Group Insurance
- ORSO
Individuals
(852) 2232-8888
Group Insurance
(852) 2200-6333
MPF/ORSO/Macau Pension - Employer
(852) 2100-1888
MPF/ORSO/Macau Pension - Employee/Self-employed
(852) 2200-6288
Customer Service Centre
Mon-Fri: 9am – 6pm (Open through lunch) Sat, Sun & Public Holidays Closed
Hong Kong Island
Customer Service Centre 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong
Individuals
(853) 8988-1822
Group Insurance
MPF/ORSO/Macau Pension - Employer
MPF/ORSO/Macau Pension - Employee/Self-employed
Customer Service Centre
Mon-Fri: 8:45am – 5:15pm (Open through lunch) Sat, Sun & Public Holidays Closed
Unit 201, 2F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau
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