FAQs

A Texas dealer is responsible for processing title and registration on behalf of their customer within 30 days of the date of purchase or 45 days if seller-financed (the dealer provides the financing). If it has been 30 days and you have not received your title and/or registration, you can file a dealer complaint against the dealer. Our Enforcement Division investigates complaints against licensed dealers. You may submit a dealer complaint online. Once you have submitted the complaint, you will receive a reply email with a case number. You will need the case number to track your complaint status. Complaints are assigned to an investigator in the order received. Please allow up to 3 weeks for the complaint to be assigned to an investigator. The investigator will reach out to you for more information, if needed. If the buyer's temporary tag expires before the complaint is settled, we recommend you purchase a 30-Day Permit to put on your vehicle at a county tax office or Texas Department of Motor Vehicles Regional Service Center.

What are my options if I bought a vehicle without a title?

If you are unable to obtain the proper documents to complete a vehicle title transfer, there are still two options available to apply for a Texas title. They are: Bonded title process: You will need to submit a completed Bonded Title Application or Tax Collector Hearing Statement of Fact (Form VTR-130-SOF), a copy of applicant's current driver license or government-issued photo identification, and a $15 fee in person (check, cash or money order) or by mail (check or money order) to a Texas Department of Motor Vehicles Regional Service Center to determine eligibility. Tax Collector Hearing: Contact your local county tax office for the requirements.

I bought a vehicle from an individual (private party). What do I do now?
What do I need to transfer ownership from a deceased owner?